Help Center

Please use the below form. You can also call customer service on 0339 4020148

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Product & Ingredients

Q: Are Fluer Beauty products safe for all skin types?

Q: Are your products cruelty-free?

Q: Are your shades designed for Asian skin tones?

Q: Do your products contain fragrance or parabens?

Usage & Application

Q: Are the products beginner-friendly?

Q: How long does the makeup last?

Q: Can I use the products daily?

Ordering & Delivery

Q: How do I place an order?

Q: How long will delivery take?

Q: Do you offer free shipping?

Returns & Refunds

Q: What if the product doesn’t suit me?

Q: How do I request a return?